Key Features of ADA-Compliant Medical Websites

Key Features of ADA-Compliant Medical Websites

To ensure compliance, medical websites must meet accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG). These guidelines are divided into four principles: Perceivable, Operable, Understandable, and Robust (POUR). Here’s what they mean in practice:

1. Perceivable Content

• Ensure that all content is available to users in ways they can perceive, regardless of ability.
• Examples:
  • Add alt text to all images so screen readers can describe the visuals to visually impaired users.
  • Provide captions for videos to accommodate hearing-impaired users.
  • Use high-contrast color schemes to improve readability for patients with visual impairments.

2. Operable Design

• Websites must be easy to navigate, even for users with physical or motor impairments.
• Examples:
  • Enable keyboard navigation for users who cannot use a mouse.
  • Avoid using auto-scrolling elements that can’t be paused or stopped.
  • Include clear, descriptive labels for all forms and buttons.

3. Understandable Content

• Content and interfaces should be simple and predictable for all users.
• Examples:
  • Use plain language to explain medical services and procedures.
  • Ensure navigation menus are consistent across all pages.
  • Provide error messages that are clear and easy to correct.

4. Robust Compatibility

• Websites must function well across various devices, browsers, and assistive technologies.
• Examples:
  • Ensure compatibility with screen readers like JAWS or NVDA.
  • Test the website on multiple browsers and mobile devices.
  • Use semantic HTML to enhance compatibility.